General Terms and Conditions:

• Tickets are not transferable, refundable or exchangeable and cannot be offered for resale.  
• A Ticket purchaser may purchase Tickets only for his/her own personal use and/or that of his/her Guest(s). 
• Unless otherwise stated, Dated Tickets must be used on/or by the date indicated on the ticket.
• Unless otherwise stated, Multi-park/Multi-day tickets are valid for 7 days from first use and the first use must occur prior to the Ticket expiration date.  Each day of use constitutes one full day of use.
• DPR and the relevant park, in their absolute discretion, reserve the right to vary the opening and closing dates and times of the attractions and to close, remove or cancel all or any part of the rides, events or facilities within the attractions for any reason including, but not being limited to technical, health and safety and/or operational reasons or due to special events or private functions.
• Height, weight, size and age restrictions and medical warnings apply to certain rides and attractions. These will be displayed at each relevant ride and attraction and made available from Guest Services.
• Unless otherwise stated, Tickets are only valid for the theme park(s) detailed on the Ticket and are not valid for separately ticketed events, performances or activities at that theme park, other theme parks or elsewhere within Dubai Parks & Resorts.
• Refunds are not available in any circumstances.
• All persons entering the park(s) are subject to the rules and regulations of entry as displayed at each park’s main entrance, at Guest Services and as otherwise made available by DPR.
• DPR and the parks reserve the right to vary these Terms and Conditions by giving you written notice of such variation.
• For the up to date information on the official opening of the parks please visit the relevant park’s website.
• Unless otherwise stated, the Ticket does not include parking fees and parking is subject to availability.
• The VIP Annual Pass includes parking fees and parking is subject to availability.

Booking and Payment procedure:

• Bookings will be accepted through our website booking form.
• Payments can be made through our online payment system.
• There could be a charge or service fee for processing credit or debit card payments applied by your issuing bank.
• Full payment by credit or debit card is required to make a reservation. Payment will be listed as KOSTA Tourism on the credit or debit card statement.

Cancelation policy:

• No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
• Canceling a booking with KOSTA Tourism can result in 100% cancellation fees being applied by KOSTA Tourism.
• The value of the transaction may be subject to taxes, foreign transactions, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on the Website and partner websites, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Insurance Coverage:

Park rules apply for accidents within the park. For information kindly refer to the link Lego Land Theme Park

Payment Types

Paypal -