Important Information

• This is a booking voucher only. In case of booking an attraction entrance, you must download a ticket from Booking Admin Panel and carry the ticket separately.
• Burj Khalifa tickets come with different time slots. And tickets will be booked as per currently available time slots for the Burj Khalifa Ticket.
• Bring the Ticket Voucher along with your Passport Copy or Emirates ID and present it to the At the Top 'Will Call' counter.
• The Booking Confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
• Tickets can only be used once and are not subject to refund or exchange of any kind whatsoever.
• Lost, damaged and/or stolen Tickets cannot be replaced, refunded or exchanged in any manner.
• Transportation both is available and will be charged at an additional charge

Booking and Payment Procedure

• Bookings will be accepted through our website booking form
• Payments can be made through our online payment system
• Additional 5% VAT will be charged while booking the tour
• Suitable for all age groups

Child Policy

• Children under 4 years will be considered as infant and entry will be free of cost.
• Children between ages 4 to 12 will be considered as child and charged child rate.

Cancellation Policy

• Burj Khalifa Tickets once booked cannot be refunded by Kosta Tourism

Insurance Coverage

• For any incidents happening in 3 party venues booked via Kosta, the individual rules of these 3rd parties apply for any claims & indemnity. For more details please check the individual terms and policies of these 3rd party venue At The Top, Burj Khalifa
• We would highly recommend that all tourists have individual travel insurance.
• For transfers, our vehicles are booked as per UAE government’s directions regarding vehicular insurance

Dress Code

• Summer: Light comfortable clothing is recommended
• Winter: Warm layered clothing is recommended

One Adult ticket must be selected when purchasing a Child or Infant ticket

Payment Types

Credit Card - American Express - Paypal - Master/ Visa Card -